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Free delivery - For orders over PLN 500

Free delivery to Paczkomat Inpost or DPD courier .

100 days for free returns*

Earn at least 5% from EVERY PURCHASE

Join the exclusive world of Venetia+ and discover more reasons to love shopping at Venetia.

Because every woman deserves more!

Join VENETIA+ and gain more!

Cashback on purchases – min. 5% guaranteed

Long shelf life

Automatic membership

The more you shop, the more rewards you get

Easy to track

Exclusive offers

New collections? Find out before anyone else!

Secret sales for members only!

Join for free

Special Member Benefits

You collect funds with every purchase

For every order you receive a minimum of 5% in loyalty funds – no strings attached.

Early access to new collections

Venetia+ members are the first to discover new models – before they go on general sale.

VIP Private Customer Service

Priority assistance and a dedicated support team just for program members.

The more you buy, the more you gain

Each subsequent order means a larger sum of loyalty funds. Shopping really pays off.

Private Members Only Sales

Access to closed sales and limited offers that do not appear publicly.

Take part in competitions with prizes

By joining the program, you gain access to closed promotions and draws with valuable prizes.

How does it work?

When you join Venetia+ , you gain access to a world of exclusive benefits.

Shop at Venetia

Join the Venetia+ program automatically after your first order, without any additional formalities.

Collect funds

for every purchase (excluding discounts, taxes and shipping costs) you receive a minimum of 5% of the order value in the form of loyalty funds.

Use the resources

on your next purchases at Venetia , reduce the value of your order thanks to the accumulated funds and enjoy exclusive benefits.

Your way to funds for purchases - Simple, transparent, profitable

You shop - you earn money

With every purchase you automatically collect funds. How much will you get? Check under the 'Buy now' button - no hidden conditions.

1

You track your funds

In your profile you have a complete overview of your funds - whenever and wherever you want. Track all transactions, check available amounts and see exactly when your funds will be ready to use.

2

You pay with funds and save

When finalizing your order, you can use your funds - they will be fully deducted from the amount due.

3

Give yourself something special

Venetia+ FAQs

General information

What is Venetia+?

Venetia+ is an exclusive loyalty program that rewards customers with funds for shopping at Venetia. Funds can be used on future orders to enjoy exclusive benefits.

How does Venetia+ work?

The Venetia+ program allows you to earn loyalty funds for your purchases at Venetia. These funds are visible for each product, next to the “ Buy now ” button, where we display information on how many funds will be credited to your account after the purchase.

How can I join the program?

You join the Venetia+ program automatically after making your first purchase in our store and agreeing to the subscription.

Is participation in the program free?

Yes, participation in the Venetia+ program is completely free.

Where can I find information about funds awarded for purchases?

For each product on the Venetia website, we show the exact amount of funds you will receive for your purchase. This information is visible just below the "Buy now" button - for example, "Buy now and get 50 PLN to use on your next order" .

This means you always know how much loyalty funds will be credited to your account before you make a purchase.

Do I need any apps?

No, everything works automatically within your account on the Venetia website.

Are funds awarded for gift card purchases?

No, loyalty funds are not awarded for the purchase of gift cards.

Fundraising

How do I raise funds?

For every purchase (excluding discounts, taxes and shipping costs) we award a minimum of 5% of the order value as credit.

For each product on the Venetia+ website, we show the exact amount of funds you will receive for your purchase. This information is visible right under the "Buy now" button - for example, "Buy now and get 50 PLN to use on your next order" .

This means you always know how much loyalty funds will be credited to your account before you make a purchase.

How to get additional funds?

You can earn additional funds by taking part in promotional campaigns, purchasing limited collections or recommending a store.

Sign up for our newsletter , turn on SMS notifications and follow our social media profiles to never miss an opportunity.

How do I check my balance?

Log in to your account, in the " Profile " tab you will find your balance and history.

How to use the funds?

When finalizing your order, decide how much money you want to use. The available amount will appear in the last step before making the payment. Make sure you are logged into the account where you have accumulated funds.

How many funds can be used?

You can use any amount of funds within your available balance.

Principles of calculation

Does every order at Venetia earn funds?

Funds are earned for each order that meets the terms and conditions of the Venetia+ program.

Can I also earn funds for discounted products?

Yes, as long as the order meets the conditions of the Venetia+ program.

How long are the funds valid?

Funds are valid for 180 days from the date of award.

Do funds expire?

Yes, 180 days after granting.

Can funds be transferred to another account?

No, funds are tied to your account and cannot be transferred, transferred to other people or exchanged for cash.

When will the funds appear in my account?

Loyalty funds will be credited to your account within 24 hours of your order being shipped. In the event of any refunds, it may take up to 30 days for the funds to be activated.

Do funds expire?

Yes, 180 days after granting.

Refunds and Balances

What happens if I return my order?

In the event of a return of an order, the funds granted for that purchase will be canceled. If the funds have already been used for subsequent orders, Venetia reserves the right to deduct their value from the refund amount or request a refund of the equivalent value.

What about a partial refund?

The appropriate portion of funds assigned to the returned part of the order will be canceled.

What happens if I close my account?

Closing a customer account results in the automatic loss of all accumulated loyalty funds and access to the Venetia+ program.

How will I receive information about promotions and special offers?

We send information about promotions and special offers for Venetia+ participants by e-mail, text message and publish it on our social media profiles.

How can I make sure I receive all program notifications?

We recommend signing up for the newsletter, activating SMS notifications and following our social media profiles to make sure you don't miss any offers.